1. Agreement to terms
By downloading, installing, or using SafeRoom ("the App"), you agree to be bound by these Terms of Use. If you do not agree, do not use the App. These Terms constitute a legally binding agreement between you and The Creative One Agency ("we", "us", "our").
2. Description of service
SafeRoom is a personal awareness tool that helps travellers inspect hotel rooms and short-term rentals for potentially undisclosed surveillance devices. The App provides three scan types: Wi-Fi network discovery, Bluetooth Low Energy scanning, and a guided visual inspection checklist.
SafeRoom is a personal awareness tool only. It is not a professional security service. Scan results are informational and should not be treated as definitive proof of the presence or absence of surveillance devices.
3. Eligibility
You must be at least 17 years of age to use SafeRoom, consistent with the App's age rating on the Apple App Store. By using the App, you confirm that you meet this requirement.
4. Subscriptions
Access to SafeRoom's scanning features requires an active subscription. The following subscription plans are available:
Important subscription information required by Apple: Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscription at any time by going to iPhone Settings → [Your Name] → Subscriptions. No refund will be provided for the unused portion of a subscription period.
Prices are in US dollars and may vary by region. Apple will display the local currency equivalent at the point of purchase.
5. Free download; no free trial
The App is free to download from the App Store. However, a paid subscription is required to access scanning features. There is no free trial period. You will be asked to subscribe before running your first scan.
6. Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — you will retain access to SafeRoom's features until that date. To cancel, go to: iPhone Settings → [Your Name] → Subscriptions → SafeRoom → Cancel Subscription.
We do not process cancellations directly. All subscription management is handled by Apple through the App Store.
7. Refunds
All purchases are processed by Apple. Refund requests must be submitted directly to Apple at reportaproblem.apple.com. We do not have the ability to issue refunds directly.
8. Acceptable use
You agree to use SafeRoom only for lawful purposes and only in spaces where you have a right to be. You must not use the App to:
- Scan networks or devices without authorisation from the property owner or network administrator.
- Violate any applicable local, national, or international laws or regulations.
- Attempt to reverse-engineer, decompile, or modify the App.
9. Intellectual property
All content, design, code, and trademarks within SafeRoom and this website are the property of The Creative One Agency and may not be reproduced, distributed, or used without prior written permission.
10. Disclaimer of warranties
SafeRoom is provided "as is" without warranties of any kind, express or implied. We do not warrant that the App will detect all surveillance devices, that scan results will be accurate or complete, or that the App will be free from errors or interruptions. SafeRoom is a personal awareness tool, not a professional security service.
11. Limitation of liability
To the fullest extent permitted by applicable law, The Creative One Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to reliance on scan results. Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid for your current subscription period.
12. Governing law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.
13. Changes to these terms
We may update these Terms from time to time. We will notify you of material changes by updating the effective date at the top of this page. Continued use of the App after changes constitutes acceptance of the revised Terms.
14. Contact
For questions about these Terms, please contact us at: office@thecreativeoneagency.com